Bill Payment

Concho Rural Water Corp offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

Security & Privacy: We respect and are committed to protecting your privacy. Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet. We will not sell your information to anyone.

Refunds: All refunds will be provided as a credit to the credit card used at the time of the transaction.


Pay Online

Online Payments may be made through the Boletta Payment Portal. There is a 4% Convenience Fee and all major cards are accepted (Visa, Mastercard, Discover, AMEX)

Pay Concho Rural Water Bill Online:

OR Call 855-212-3944 (for CRWC customers only)

 When you pay by phone it is  IMPERATIVE  you know your CONCHO RURAL WATER  Account Number. This ensures proper posting of your payment.

You may also Pay Carlsbad Fresh Water District Bills Online:

 OR Call (866) 834-9348 (for CFWD customers only)

When you pay by phone it is  IMPERATIVE  to know and enter Your CARLSBAD FRESH WATER DIST. Account Number so your payment will be recorded properly. 


Payment By Mail

If paying by check or money order thru the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.  Remember to write your account number on the check and include your bill payment stub to ensure your payment is applied to the correct account.

Automatic Bank Draft

Upon authorization, CRWC can draft your bank account for the amount of your bill each month. Customer still receives a paper bill for their records. This is a free service. If you would like to sign up for this service please fill out the form located on the CRWC website under the Customer Service tab. There will be a drop down, click on the proper bank draft form for the area.  For questions please call the office at 325-658-2961.


Payment Drop-off Location

You may pay your bill in person at our office address. We accept checks, cash, money orders and all major Credit Cards in person.  CRWC has a toll free phone number for credit card payments. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.

After Hours Drop Boxes

After hour drop boxes are available at several locations. Please remember to write your account number on the check and include your bill payment stub to ensure your payment is applied to the correct account.  Call the office to locate  a drop box near you.


Debit or Credit Card

Upon authorization , CRWC will run your card for the amount of your bill + 4% for credit card adjustment fee.

Carlsbad Fresh Water Dist. will run card for the amount of your bill + 4% for credit card adjustment fee.

Security & Privacy: We respect and are committed to protecting your privacy. Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet. We will not sell your information to anyone.

Refunds: All refunds will be provided as a credit to the credit card used at the time of the transaction.